Stock Returns Administrator

Title Stock Returns Administrator
Salary £8.21 per hour
Hours 16 hours per week
Closing Date 20/08/2019
Department Warehouse
Location Strand House, Coleraine

Main Purpose of Job:

To assist with the management of computerised stock control system and to process product returns, ensuring that administrative tasks are completed to the highest standard.

The Role:

On-line stock file

  • To raise stock queries/cases with On-line support team to ensure stock file accuracy
  • To follow up and manage cases, ensuring relevant action has been taken, i.e. credit issued, stock replacement, and amendment of stock file



  • To manage customer returns from all On-line channels and amend/adjust stock file
  • To raise/manage credit from Suppliers




  • To carry out administration relating to the above tasks
  • Reporting on key measures – value of credit obtained from On-line support team and Suppliers
  • To carry out any other duties as may be reasonably required from time to time

Essential Criteria

  • Experience of using a variety of IT systems
  • Ability to work on own iniative as well as part of a team
  • GCSE English and Maths Grades A-C
  • Good verbal and written communication skills and high attention to detail

Desirable Criteria

  • Previous experience in a similar role
  • Previous experience using a computerised stock control system

Download Application and Monitoring Form